Mongrel Beard Gear

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  FAQ

Why should I use Mongrel Beard Gear ?

At Mongrel Beard Gear we have made an Oath to provide a quality item that is 100% Natural, which means we only use Premium Grade Natural Carrier Oils and Pure Essential Oils, No Synthetics, and No Artificial Fragrance Oils "Check This Link:" Dangers of Synthetics, and while you're at it check your current beard oil provider to see if they are looking out for you. We won't risk your health and we won't lower our standards to provide a cheaper product, you pay hard-earned money for quality Beard Gear, not a poisonous concoction.

 

Why should I do a skin test ?

Some carrier oils can cause irritation, even the safest of these ( i.e. grapeseed oil, coconut oil and jojoba oil ) which are known and actively promoted as being safe have caused instances of being sensitive to some individuals in rare circumstances. For this reason, we recommend prior to using any product on your skin to first perform a skin patch test. 

 

How do I carry out a skin patch test ?

Take a small amount of product and apply it to your inner elbow, place a bandaid over the test area, then wait for a reaction such as irritation, itchiness, redness or inflammation, if any of these occur discontinue use of product. Usually, 24 hours is considered a safe amount of time for a skin patch test.

 

When will my order be shipped ?

When we get it we send it, with the best of what we have available to us, which is Australia Post, it can't be any quicker than the process we have put in place for you, if you are in Australia it will take around 2-12 business days depending on where you live, so don't worry cobber, it's coming. Check this Link for further information.

 

Are you Australian made and owned ? 

Bone deep brother, by Birth, by Blood, by Oath.

 

What is the shelf life of our products ?

Because our beard gear is 100% natural, once opened you have 1 year to finish the product if they have been stored correctly.

 

How to store your beard gear ?

We recommend avoiding heat and sunlight and storing them away in a cool dry place.

 

How much beard oil should I use ?

Every beard has its own oil needs, we recommend starting with a little and working your way up from there. Once you get a feel for the oil you are using you will quickly get a gauge on what your beard requires, usually around 3-6 drops depending on the length of your beard. If you're a beginner, less is more till you feel things out. 

 

Do we ship worldwide ?

Mate, if you want it we will get it to you.

 

My question isn't here, what should I do ?

Jump over to the contact page by clicking on the link above or below. Reach out and we will reach back, we got you covered.

 

How do I use beard oil ?

Pat dry your beard after getting out of the shower (thoroughly), pour your specified amount into the palm of your hand, gently massage the oil through your beard with your fingers. Now sit back and let the magic happen. "Beard Health Tip" Make sure your fingernails are in good order before massaging, free from burs, splits and rough edges. These can cause untold damage and shred your beard quickly if not taken care of.

 

Why should I use beard oil ?

We live in the beautiful Great South Land ( Australia ) and our climate is harsh and damaging to anything exposed to the elements. By using a quality beard oil you put back what nature takes out, but not only that, you also put an end to beard itch and flaky skin whilst promoting strong, healthy hair in a nurtured growing foundation. And please, don't be conned by beard growth serums or magic rollers that claim to make your beard grow faster, this simply isn't true and is irresponsible and poor marketing. A quality beard oil is the best you can ask for to provide, enhance and promote healthy beard growth. 

 

My product was faulty or damaged ?

We take every possible step to ensure your purchased products arrive to you in perfect order, but sometimes things don't quite go to plan and things get damaged in the mailing system. So we will cop that and take responsibility. So supply us with your order number, photos, and a detailed damage description ( within 14 days of receipt ) and we will put it right, but you will have to return the product to us, once we have received the product we will refund the full amount of your original purchase. Shipping will be at your own expense. If we suspect foul play and haven't received the requested as above this becomes void.

 

Why are some of our oils and butters dark in color ?

Pumpkin seed is a scientifically proven oil that strengthens your hair and promotes new hair growth, "Check this link" Effects of Pumpkin Seed Oil. Because of this, we have made it one of our main carrier oils, however, it is naturally dark in color and this carries into the mixture of the final product.